Question 1

What is TuningDesk?

Accepted Answer

TuningDesk is a professional ECU tuning file management platform designed for automotive tuning specialists. It provides secure storage, version control, and collaboration tools for managing chip tuning files.

Question 2

How secure is TuningDesk for storing my tuning files?

Accepted Answer

TuningDesk uses military-grade encryption to protect your valuable tuning files. All data is stored in secure cloud servers with regular backups and strict access controls to ensure your intellectual property remains protected.

Question 3

Can I share tuning files with my clients?

Accepted Answer

Yes, TuningDesk allows you to securely share tuning files with clients through encrypted links with optional expiration dates and download limits. You can also set specific permissions for each client.

Question 4

Does TuningDesk offer a free trial?

Accepted Answer

Yes, TuningDesk offers a 14-day free trial with full access to all features. No credit card is required to start your trial.

Question 5

What file formats does TuningDesk support?

Accepted Answer

TuningDesk supports all major ECU tuning file formats including .bin, .ori, .hex, .s19, and many more. Our platform is compatible with files from most popular tuning software and hardware tools.

Frequently Asked Questions

What is TuningDesk Platform?

What are the system requirements for TuningDesk?

How can I try the TuningDesk Portal demo?

How do I get admin access to test the admin panel?

What features are available in the customer portal demo?

What admin features can I test after receiving admin access?

How does the customer portal work?

What type of license do I get with my purchase?

Can I use TuningDesk on my own server?

What is your refund policy?

What payment methods are supported for purchasing TuningDesk?

What payment methods can I offer to my customers in the admin panel?

What support is included with my purchase?

Do I need to purchase a support plan?

How do I get support after the initial 30-day period?

How do I submit a support request?

Do you offer training for new users?

Do you provide regular updates?

How does the file management system work?

Is there a limit to how many files I can store?

Can multiple team members use the platform simultaneously?

How secure is the TuningDesk platform?

Can I customize the platform to match my brand?

Can I integrate TuningDesk with other systems?